Blog

Learn more about customer surveys, customer experience, data-driven analytics and much more. We regularly share new trends and tips, from us and our customers.

Major updates in AktivBo Analytics

The development team at AktivBo is continuously working to improve our platform AktivBo Analytics. Most recently, there have been several upgrades that all users will hopefully appreciate. In an interview below, our CTO Anton Persson shares the ...

Get news, inspiration, and invitations directly to your inbox.

Why should housing companies care about customer satisfaction?

If you are providing and selling goods, products, or services of any kind, this might sound like a...


2023-10-19 3 min read

High service contributes to lower operating costs and increased profitability

Property owners who offer high-quality service have tenants who are more satisfied with their...


2023-10-10 2 min read

Tenant Experience: 4 Customer Best Practices

Here we present four real-life examples from private and municipal Housing companies. All the...


2023-08-15 4 min read

Implementing a customer-driven approach

Below we have listed best practices, including five important pillars or steps to take to be...


2023-08-15 2 min read

Tenant Experience matters!

There are many important aspects of why we should care about Tenant Experience and Tenant...


2023-08-15 2 min read

Tenant satisfaction goals for higher employee engagement

Most business leaders and managers would agree that there is a strong relationship between customer...


2023-08-15 2 min read

Tenant satisfaction - an important KPI

The cornerstone to many of the values achieved from tenant satisfaction is a successful,...


2023-08-15 less than 1 min read

The bottom line effects of Tenant Experience

There are many short-term concrete bottom-line effects when increasing the tenant satisfaction and...


2023-08-15 4 min read

Proactive communication and quick response time: Key factors for enhancing Tenant Experience

As the world continues to shift towards a more customer-centric approach in all industries, the...


2023-07-17 2 min read
footer wave