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Tenant Experience

Improve tenant satisfaction and increase profitability.

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Tenant Satisfaction Surveys – Find out what your customers think

Get the most out of your customers' feedback. Industry-specific surveys for the entire customer journey.

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AktivBo Analytics – Make smarter decisions

All customer feedback in the same platform. Integrations with leading ERP and CRM systems.

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Benchmarking - Use best practice

Compare your results together with the industry. Our data helps you set goals and create momentum.

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Change Management – Engaged employees make a difference

We support in the improvement work and help you turn data into tangible actions.

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ESG & Sustainability – The tenant perspective

We support real estate companies with data and reporting for social sustainability.

Read more about our AI-based analysis

Martin Talme

2 min read

Why Are Some Commercial Real Estate Companies Still Ignoring Customer Satisfaction?

Martin Talme: den 8 maj 2025 11:45:28 CEST

Commercial real estate companies on several European markets are facing a new reality. After years of steady demand, vacancy rates are rising — in some cases exceeding 20 percent of available space. This trend is directly impacting revenues. At the...

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