To AktivBo Analytics

AktivBo Analytics

Improve customer experience with a data driven analytics platform

  • Tailored for the real estate industry
  • Adapted interface for different roles
  • Clear priorities and manageable insights
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What is AktivBo Analytics? 

An analytics platform developed together with and for the housing and real estate industry. Follow your customers’ experiences in real time, analyze and act on the right insights. We make data smart, easy to understand and actionable, making it easier for everyone in your organization to set the right priorities.

 

In 60 seconds

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Simple overview for all employees

You can easily create your own overview and customise the interface for your role and area of responsibility. Results, benchmarking and action monitoring from group level to street address.

Customer journey mapping

AktivBo Analytics is optimized to measure and improve your customer journey. All of your company’s surveys are comparable in a single view. Search freely among all quantitative and qualitative questions for rapid insights.

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Geographic benchmarking

Results and benchmarking for your properties on Google Maps. Compare areas and routes in digital map views for a clearer overview of your portfolio.

Analyze and act

With a customized workflow for both small and large real estate companies, it is easy to move from data into action. Link actions to specific questions to see which interventions drive the best results. The platform includes automatically suggested actions for your challenges based on best practice.

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API Integration

Integrate with your favourite systems

We can integrate Analytics and our customer surveys with your digital ecosystem. With our API solutions you can transfer data automatically. We have integrations for leading real estate and CRM systems and can help you set up automated monitoring of the customer journey, via survey channels of your choice.

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Create – a survey tool tailored for the real estate industry

As a complement to the predefined and integrated surveys set up by AktivBo, you can Create and send out your own surveys directly in our platform Analytics. Using the Create survey tool allows you to conduct self-generated surveys and collect valuable feedback quickly with the benefit of having all tenant feedback in just one platform.

Start from scratch or use industry predefined questions. The results will build up to a user driven benchmark, from you and your industry colleagues, and will help you understand your results in comparison with other real estate companies. Create is a survey tool tailored for the real estate industry that helps real estate companies be more data driven.

"We continually monitor our various points of contact with customers. AktivBo Analytics offers us the opportunity to see outcomes in real time, which means that we can take prompter action."

Maria Petersson | CEO, Heimstaden Förvaltnings AB
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