Quality assurance
With all survey data in one place, you can easily see what you need to act on and make the right priorities. All results can be broken down at any level, such as customer, object type and geography.
Improve your contracts
Do you get high ratings from customers and tenants? By showing that you have a quality-assured delivery, your offer strengthens and ends up in a good negotiating position. Demonstrating "self-assessment" also gives you a clear competitive advantage over other management companies.
Scale your business
Use AktivBo's surveys to provide added value to both property companies and tenants. What additional services can you offer? What are your customers willing to pay for them? Have you packaged different management offerings? We support your business development and enhance your offerings.
Performance Management
To succeed, the organisation must work together towards set goals. Why is customer satisfaction important? What are the objectives? What's in it for me? Use tenant satisfaction surveys in performance management and follow the improvement work continuously. The opportunity to influence, clear follow-up, feedback and reward creates drive and commitment among your employees.
Satisfied customers
Listen to your customers and act on the answers. Make sure you're doing the right things in the right place.
Increased revenue
Reduced vacancies, fewer adaptations, and secured contracts.
Strengthened offering
Save time and find out which investments you need to make, and which ones you can avoid.
