Increase profitability with customer-driven insights

We help real estate companies make smarter decisions

  • Data-driven analytics for the real estate industry
  • Measure and monitor customer experience in real time
  • Benchmarking against 450 real estate companies
AktivBo Analytics Platform

AktivBo Analytics

An analytics platform tailored for the real estate industry that makes it easier for everyone in your organisation to set the right priorities and make better decisions. Monitor your tenants’ experiences in real time, analyse and act on the right insights. We provide real estate companies with a full range of support from surveys and data collection to customer-driven improvements.

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Tenant Experience

It pays to have satisfied customers. With the support of customer surveys, we help real estate companies continually monitor and improve all key points of contact in the customer journey. A customer-driven approach is a prerequisite for improving the overall tenant experience.

Benchmarking

Comparisons create a driving force and best practice. With over 450 real estate companies spread over 8 countries as clients, we have the industry’s largest and most cutting-edge benchmark in customer satisfaction. From local to international benchmarking.

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Customer-driven clients

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Why real estate companies choose AktivBo

Knowledge and experience driven by technology. We are specialists in unlocking the potential in organisations, enabling increased efficiency and improved bottom line results.

Give me insights!

Heimstaden’s customer journey – ongoing surveys for all tenant touchpoints

The trend in the real estate industry is to follow up more rapidly and address tenants’ needs...


2021-06-04 1 min read

From planning to implementation

Conducting a tenant survey – in other words, asking customers about their thoughts and feelings...


2021-05-11 2 min read

How benchmarking can help you

What is a good result? What is a less good result? You can get the answers through comparisons...


2021-05-03 1 min read

AktivBo's platform and insights are important management tools for Vonovia. We use them to increase the satisfaction of our customers and to leverage potential in our processes.

Malte Hollstein | Managing Director Customer Service Vonovia SE
Malte vonovia
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