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Blog

Learn more about customer surveys, customer experience, data-driven analytics, and much more. We regularly share new trends and tips from us and our customers.

2 min read

How AktivBo Turns AI Into Tangible Business Results

Artificial intelligence is rapidly enabling new services that help improve the tenant experience. By analyzing vast amounts of qualitative tenant feedback, AI helps us identify patterns, prioritize the right initiatives, and take a more proactive...

2 min read

AI-Powered and Industry-Built: Inside AktivBo Analytics

Designed with the industry in mind, AktivBo Analytics transforms data into action. By focusing exclusively on the real estate sector and working...

1 min read

Customer Satisfaction Starts With Engaged Employees

Real change happens when the whole organization is involved. At AktivBo, we know that actionable insights are only valuable when they lead to real...

1 min read

The value of industry-specific services and products

When it comes to tenant satisfaction, generic solutions won't move the needle. At AktivBo, everything we do is built specifically for the real estate...

2 min read

Why Are Some Commercial Real Estate Companies Still Ignoring Customer Satisfaction?

Commercial real estate companies on several European markets are facing a new reality. After years of steady demand, vacancy rates are rising — in...

2 min read

"We received a lot of constructive feedback"

As Berlin's leading housing company, degewo has been committed to the people of Berlin for 100 years. With almost 80,000 apartments and over 1,800...

4 min read

5 Key Tips to Achieve More Satisfied Commercial Tenants

Customer Satisfaction is the key to success for commercial property companies. Proactive communication, sustainability, and customer-focused...

4 min read

The importance of metrics and follow-up in the customer journey

It has become standard practice for professional property companies to conduct customer surveys in order to better understand the needs of their...

1 min read

How Victoriahem turned a downward trend into success

Using tenants' feedback when developing the organization is crucial to achieve successsuccess. That is something that Victoriahem is well aware of....

1 min read

How the meravis Immobiliengruppe uses AktivBo Create

The housing company meravis decided to conduct targeted surveys using the self-survey tool AktivBo Create. When introducing and optimizing the...