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Learn more about customer surveys, customer experience, data-driven analytics, and much more. We regularly share new trends and tips from us and our customers.

3 min read

How to Achieve a High Response Rate in Your Tenant Survey

Sending surveys to tenants is a central part of the work to improve the living environment, increase security, and develop service and treatment. But no matter how well formulated the questions are, the survey is pointless if no one responds. For a...

2 min read

Why a high completion rate is important in survey research

Getting a high response rate in a survey is important. But just as important — and often overlooked — is how many respondents actually complete the...

3 min read

How to Analyze Your Tenant Survey

Analyzing tenant survey responses effectively is crucial to making the right decisions and creating lasting improvements — whether for residential or...

2 min read

Subscribe to Your Results in AktivBo Analytics

The real estate industry is evolving rapidly. Tenant expectations are rising, organizational pace is accelerating, and the need to make timely,...

2 min read

The Tenant’s Voice – a Strategic Asset in a Partly New Reality

In a time when the real estate industry faces growing demands for transparency, sustainability, and economic efficiency, the question of tenant...

2 min read

AI-Powered Analysis of Open-Ended Responses

In the real estate industry, there is great value in understanding what tenants truly think – not only through quantitative data, but also through...

1 min read

Industry-Specific AI for Real Estate

At AktivBo, we combine decades of real estate expertise with cutting-edge AI to help companies turn tenant feedback into actionable insights. Our...

1 min read

Turn Insights into Action That Drives Real Change

Every day, real estate companies collect valuable feedback from tenants. But insights alone are not enough — turning that feedback into meaningful...

2 min read

NPS with AktivBo – More Than Just a Number

Measuring tenant loyalty using the Net Promoter Score (NPS) is powerful – but only if the data is used correctly. At AktivBo, we combine NPS with our...

1 min read

Full-Service or Self-Service? With AktivBo, You Get Both

Full-service or do-it-yourself? With AktivBo, you don’t have to pick sides. We make it easy to combine both approaches in one seamless platform,...