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Team AktivBo

2 min read

NPS with AktivBo – More Than Just a Number

Measuring tenant loyalty using the Net Promoter Score (NPS) is powerful – but only if the data is used correctly. At AktivBo, we combine NPS with our industry-specific analysis platform and methodology to transform insights into real improvements...

1 min read

Full-Service or Self-Service? With AktivBo, You Get Both

Full-service or do-it-yourself? With AktivBo, you don’t have to pick sides. We make it easy to combine both approaches in one seamless platform,...

5 min read

Measures to Enhance Net Operating Income and Property Value

There are several key metrics that successful real estate companies rely on to generate long-term economic value. Two of the most important are a low...

1 min read

AktivBo and the Future of Real Estate: Three Questions with AktivBo Group CEO Jon Svensson

At AktivBo, we know that progress is driven by people. Introducing Jon Svensson, CEO of AktivBo Group, who has spent many years advocating for...

1 min read

High-quality service reduces vacancies in commercial spaces

Tenant loyalty is a business-critical issue for real estate companies. Data shows that the service experience plays a decisive role in whether...

3 min read

The New AktivBo Analytics – Smarter, Faster, Easier to Use

We’ve upgraded large parts of AktivBo Analytics to give you a smoother, more intuitive experience when working with tenant feedback. With over 250...

1 min read

What's the Link Between Customer Satisfaction and Net Operating Income?

Focusing on tenant satisfaction is more than just good service – it’s a strategic investment that strengthens financial performance. Here’s how...

1 min read

Customer Satisfaction and Vacancies – Uncovering the Connection

Can great service reduce vacancy rates? Our analysis shows a clear link between tenant satisfaction levels and vacancies.

3 min read

What Makes a Survey Work? A Look Into AktivBo’s Proven Methodology

At AktivBo, surveys are not just a box-ticking exercise – they’re the cornerstone of understanding and improving tenant experiences across the real...

1 min read

Smarter Use of Data Begins with Industry Benchmarks

At AktivBo, we specialize in transforming tenant feedback into actionable insights. One of the most effective tools in this process is...