To AktivBo Analytics

Blog

Learn more about customer surveys, customer experience, data-driven analytics and much more. We regularly share new trends and tips, from us and our customers.

Five tips for even more satisfied tenants

When it comes to Tenant Experience it is not enough to say that it is important to have satisfied customers - the customer must be put in the right focus. It requires clear leadership, with concrete goals and an ability to create commitment around service issues. Those who succeed best define their customer journey and measure all contact points to be able to improve. It is also important to communicate everything that ...

How real estate companies can fulfill sustainability requirements by customer surveys

The Real Estate industry is in a transition phase and sustainability topics are getting more and...


2022-05-16 2 min read

Design refresh release: new look and feel in Analytics

You gave us feedback – and we have listened! With an updated design of Analytics, you will...


2022-03-01 less than 1 min read

Investment AB Spiltan is investing €1 million in proptech company AktivBo

AktivBo will receive €1 million from its principal owner, Investment AB Spiltan, in a new issue of...


2021-06-17 2 min read

Heimstaden’s customer journey – ongoing surveys for all tenant touchpoints

The trend in the real estate industry is to follow up more rapidly and address tenants’ needs and...


2021-06-04 less than 1 min read

From planning to implementation

Conducting a tenant survey – in other words, asking customers about their thoughts and feelings –...


2021-05-11 2 min read

How benchmarking can help you

What is a good result? What is a less good result? You can get the answers through comparisons with...


2021-05-03 less than 1 min read

Why customer surveys?

Using tenant surveys, it is possible to capture what matters most to customers in a structured way...


2021-04-29 4 min read

It pays to have a customer-driven approach

A successful service culture increases customer satisfaction. All employees, especially those...


2021-04-27 less than 1 min read
footer wave