How real estate companies can fulfill sustainability requirements by customer surveys
The Real Estate industry is in a transition phase and sustainability topics are getting more and...
Design refresh release: new look and feel in Analytics
You gave us feedback – and we have listened! With an updated design of Analytics, you will...
Investment AB Spiltan is investing €1 million in proptech company AktivBo
AktivBo will receive €1 million from its principal owner, Investment AB Spiltan, in a new issue of...
Heimstaden’s customer journey – ongoing surveys for all tenant touchpoints
The trend in the real estate industry is to follow up more rapidly and address tenants’ needs and...
From planning to implementation
Conducting a tenant survey – in other words, asking customers about their thoughts and feelings –...
How benchmarking can help you
What is a good result? What is a less good result? You can get the answers through comparisons with...
Why customer surveys?
Using tenant surveys, it is possible to capture what matters most to customers in a structured way...
It pays to have a customer-driven approach
A successful service culture increases customer satisfaction. All employees, especially those...
