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Blog

Learn more about customer surveys, customer experience, data-driven analytics, and much more. We regularly share new trends and tips from us and our customers.

4 min read

5 Key Tips to Achieve More Satisfied Commercial Tenants

Customer Satisfaction is the key to success for commercial property companies. Proactive communication, sustainability, and customer-focused leadership are the keys to securing revenue, strengthening brand identity, and building long-term...

4 min read

The importance of metrics and follow-up in the customer journey

It has become standard practice for professional property companies to conduct customer surveys in order to better understand the needs of their...

1 min read

How Victoriahem turned a downward trend into success

Using tenants' feedback when developing the organization is crucial to achieve successsuccess. That is something that Victoriahem is well aware of....

1 min read

How the meravis Immobiliengruppe uses AktivBo Create

The housing company meravis decided to conduct targeted surveys using the self-survey tool AktivBo Create. When introducing and optimizing the...

4 min read

AktivBo launches new action planning tool for predictive analytics

Almost all professional real estate companies and property owners conduct tenant surveys to increase efficiency, customer satisfaction and improve...

1 min read

Customer innovation leads to more satisfied tenants

To keep up with the preferences and demands of young tenants requires an organisation that reflects their needs. This was one of the reasons why MKB...

2 min read

GESOBAU AG – an approach that leads to results

GESOBAU AG, one of the leading housing companies in Berlin, are conducting several extensive tenant surveys to find out directly from tenants what...

2 min read

The Tenants' Perspective – A Crucial KPI for Social Sustainability in the Real Estate Industry

In an era where the focus on sustainability has surged and now stands prominently on the agenda, the real estate sector has a unique opportunity to...

1 min read

Product News Update - AktivBo Analytics

The real estate industry is in a major transition phase and it is important for us suppliers to stay one step ahead to ensure that our products and...

1 min read

Increased tenant focus for Asset Managers

Working with tenant feedback and tenant engagement has become an increasingly important areafor many Asset Management companies. Using tenant...