The Social Side of ESG: Why Tenant Experience is important for sustainable Real Estate Investing
In recent years, the concept of Environmental, Social, and Governance (ESG) has become increasingly...
Measuring the customer journey – how K2A will optimize their customer satisfaction work
K2A is a real estate company that focuses on long-term ownership and management of self-produced...
Five tips for even more satisfied tenants
When it comes to Tenant Experience it is not enough to say that it is important to have satisfied...
How real estate companies can fulfill sustainability requirements by customer surveys
The Real Estate industry is in a transition phase and sustainability topics are getting more and...
Design refresh release: new look and feel in Analytics
You gave us feedback – and we have listened! With an updated design of Analytics, you will...
Investment AB Spiltan is investing €1 million in proptech company AktivBo
AktivBo will receive €1 million from its principal owner, Investment AB Spiltan, in a new issue of...
Heimstaden’s customer journey – ongoing surveys for all tenant touchpoints
The trend in the real estate industry is to follow up more rapidly and address tenants’ needs and...
From planning to implementation
Conducting a tenant survey – in other words, asking customers about their thoughts and feelings –...
How benchmarking can help you
What is a good result? What is a less good result? You can get the answers through comparisons with...
Why customer surveys?
Using tenant surveys, it is possible to capture what matters most to customers in a structured way...
