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Blog

Learn more about customer surveys, customer experience, data-driven analytics and much more. We regularly share new trends and tips, from us and our customers.

Design refresh release: new look and feel in Analytics

You gave us feedback – and we have listened! With an updated design of Analytics, you will experience an improved design as well as improved functionality. We are certain that this will help you to both save time and get sharper in depth insights.    

Investment AB Spiltan is investing €1 million in proptech company AktivBo

AktivBo will receive €1 million from its principal owner, Investment AB Spiltan, in a new issue of...


2021-06-17 2 min read

Heimstaden’s customer journey – ongoing surveys for all tenant touchpoints

The trend in the real estate industry is to follow up more rapidly and address tenants’ needs and...


2021-06-04 less than 1 min read

From planning to implementation

Conducting a tenant survey – in other words, asking customers about their thoughts and feelings –...


2021-05-11 2 min read

How benchmarking can help you

What is a good result? What is a less good result? You can get the answers through comparisons with...


2021-05-03 less than 1 min read

Why customer surveys?

Using tenant surveys, it is possible to capture what matters most to customers in a structured way...


2021-04-29 4 min read

It pays to have a customer-driven approach

A successful service culture increases customer satisfaction. All employees, especially those...


2021-04-27 less than 1 min read
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