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Learn more about customer surveys, customer experience, data-driven analytics, and much more. We regularly share new trends and tips from us and our customers.

1 min read

How benchmarking can help you

What is a good result? What is a less good result? You can get the answers through comparisons with other companies or organisations in a similar position. Benchmarking thus plays a big role in our efforts to help the housing and real estate...

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3 min read

Why customer surveys?

Using tenant surveys, it is possible to capture what matters most to customers in a structured way and then act on the answers. The real estate...

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1 min read

It pays to have a customer-driven approach

A successful service culture increases customer satisfaction. All employees, especially those working closest to customers, influence the experience...

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