1 min read
You gave us feedback – and we have listened! With an updated design of Analytics, you will experience an improved design as well as improved functionality. We are certain that this will help you to both save time and get sharper in depth insights.
2 min read
AktivBo will receive €1 million from its principal owner, Investment AB Spiltan, in a new issue of shares. The growth capital will be used to...
1 min read
The trend in the real estate industry is to follow up more rapidly and address tenants’ needs and wishes from a customer journey perspective....
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2 min read
Conducting a tenant survey – in other words, asking customers about their thoughts and feelings – is important. But the work does not stop there. To...
1 min read
What is a good result? What is a less good result? You can get the answers through comparisons with other companies or organisations in a similar...
3 min read
Using tenant surveys, it is possible to capture what matters most to customers in a structured way and then act on the answers. The real estate...
1 min read
A successful service culture increases customer satisfaction. All employees, especially those working closest to customers, influence the experience...
