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Blog

Learn more about customer surveys, customer experience, data-driven analytics, and much more. We regularly share new trends and tips from us and our customers.

Insights

5 min read

Measures to Enhance Net Operating Income and Property Value

There are several key metrics that successful real estate companies rely on to generate long-term economic value. Two of the most important are a low...

1 min read

AktivBo and the Future of Real Estate: Three Questions with AktivBo Group CEO Jon Svensson

At AktivBo, we know that progress is driven by people. Introducing Jon Svensson, CEO of AktivBo Group, who has spent many years advocating for...

1 min read

High-quality service reduces vacancies in commercial spaces

Tenant loyalty is a business-critical issue for real estate companies. Data shows that the service experience plays a decisive role in whether...

1 min read

What's the Link Between Customer Satisfaction and Net Operating Income?

Focusing on tenant satisfaction is more than just good service – it’s a strategic investment that strengthens financial performance. Here’s how...

1 min read

Customer Satisfaction and Vacancies – Uncovering the Connection

Can great service reduce vacancy rates? Our analysis shows a clear link between tenant satisfaction levels and vacancies.

3 min read

What Makes a Survey Work? A Look Into AktivBo’s Proven Methodology

At AktivBo, surveys are not just a box-ticking exercise – they’re the cornerstone of understanding and improving tenant experiences across the real...

1 min read

Smarter Use of Data Begins with Industry Benchmarks

At AktivBo, we specialize in transforming tenant feedback into actionable insights. One of the most effective tools in this process is...

2 min read

How AktivBo Turns AI Into Tangible Business Results

Artificial intelligence is rapidly enabling new services that help improve the tenant experience. By analyzing vast amounts of qualitative tenant...

2 min read

AI-Powered and Industry-Built: Inside AktivBo Analytics

Designed with the industry in mind, AktivBo Analytics transforms data into action. By focusing exclusively on the real estate sector and working...

1 min read

Customer Satisfaction Starts With Engaged Employees

Real change happens when the whole organization is involved. At AktivBo, we know that actionable insights are only valuable when they lead to real...