2 min read
AI-Powered and Industry-Built: Inside AktivBo Analytics
Designed with the industry in mind, AktivBo Analytics transforms data into action. By focusing exclusively on the real estate sector and working...
Insights
1 min read
Customer Satisfaction Starts With Engaged Employees
Real change happens when the whole organization is involved. At AktivBo, we know that actionable insights are only valuable when they lead to real...
1 min read
The value of industry-specific services and products
When it comes to tenant satisfaction, generic solutions won't move the needle. At AktivBo, everything we do is built specifically for the real estate...
2 min read
Why Are Some Commercial Real Estate Companies Still Ignoring Customer Satisfaction?
Commercial real estate companies on several European markets are facing a new reality. After years of steady demand, vacancy rates are rising — in...
2 min read
"We received a lot of constructive feedback"
As Berlin's leading housing company, degewo has been committed to the people of Berlin for 100 years. With almost 80,000 apartments and over 1,800...
4 min read
5 Key Tips to Achieve More Satisfied Commercial Tenants
Customer Satisfaction is the key to success for commercial property companies. Proactive communication, sustainability, and customer-focused...
4 min read
The importance of metrics and follow-up in the customer journey
It has become standard practice for professional property companies to conduct customer surveys in order to better understand the needs of their...
1 min read
How Victoriahem turned a downward trend into success
Using tenants' feedback when developing the organization is crucial to achieve successsuccess. That is something that Victoriahem is well aware of....
1 min read
How the meravis Immobiliengruppe uses AktivBo Create
The housing company meravis decided to conduct targeted surveys using the self-survey tool AktivBo Create. When introducing and optimizing the...
1 min read
Customer innovation leads to more satisfied tenants
To keep up with the preferences and demands of young tenants requires an organisation that reflects their needs. This was one of the reasons why MKB...