Improve customer experience with a data driven analytics platform
Tailored for the real estate industry
- Adapted interface for different roles
Clear priorities and manageable insights
What is AktivBo Analytics?
An analytics platform developed together with and for the housing and real estate industry. Follow your customers’ experiences in real time, analyse and act on the right insights. We make data smart, easy to understand and actionable, making it easier for everyone in your organisation to set the right priorities.
In 60 seconds
Simple overview for all employees
You can easily create your own overview and customise the interface for your role and area of responsibility. Results, benchmarking and action monitoring from group level to street address.
Customer journey mapping
AktivBo Analytics is optimised to measure and improve your customer journey. All of your company’s surveys are comparable in a single view. Search freely among all quantitative and qualitative questions for rapid insights.
Results and benchmarking for your properties on Google Maps. Compare areas and routes in digital map views for a clearer overview of your portfolio.
Analyse and act
With a customised workflow for both small and large real estate companies, it is easy to move from data into action. Link actions to specific questions to see which interventions drive the best results. The platform includes automatically suggested actions for your challenges based on best practice.
Integrate with your favourite systems
We can integrate Analytics and our customer surveys with your digital ecosystem. With our API solutions you can transfer data automatically. We have integrations for leading real estate and CRM systems and can help you set up automated monitoring of the customer journey, via survey channels of your choice.
"We continually monitor our various points of contact with customers. AktivBo Analytics offers us the opportunity to see outcomes in real time, which means that we can take prompter action."