2 min read
NPS with AktivBo – More Than Just a Number
Measuring tenant loyalty using the Net Promoter Score (NPS) is powerful – but only if the data is used correctly. At AktivBo, we combine NPS with our...
Insights
1 min read
Full-Service or Self-Service? With AktivBo, You Get Both
Full-service or do-it-yourself? With AktivBo, you don’t have to pick sides. We make it easy to combine both approaches in one seamless platform,...
5 min read
Measures to Enhance Net Operating Income and Property Value
There are several key metrics that successful real estate companies rely on to generate long-term economic value. Two of the most important are a low...
1 min read
AktivBo and the Future of Real Estate: Three Questions with AktivBo Group CEO Jon Svensson
At AktivBo, we know that progress is driven by people. Introducing Jon Svensson, CEO of AktivBo Group, who has spent many years advocating for...
1 min read
High-quality service reduces vacancies in commercial spaces
Tenant loyalty is a business-critical issue for real estate companies. Data shows that the service experience plays a decisive role in whether...
1 min read
What's the Link Between Customer Satisfaction and Net Operating Income?
Focusing on tenant satisfaction is more than just good service – it’s a strategic investment that strengthens financial performance. Here’s how...
1 min read
Customer Satisfaction and Vacancies – Uncovering the Connection
Can great service reduce vacancy rates? Our analysis shows a clear link between tenant satisfaction levels and vacancies.
3 min read
What Makes a Survey Work? A Look Into AktivBo’s Proven Methodology
At AktivBo, surveys are not just a box-ticking exercise – they’re the cornerstone of understanding and improving tenant experiences across the real...
1 min read
Smarter Use of Data Begins with Industry Benchmarks
At AktivBo, we specialize in transforming tenant feedback into actionable insights. One of the most effective tools in this process is...
2 min read
How AktivBo Turns AI Into Tangible Business Results
Artificial intelligence is rapidly enabling new services that help improve the tenant experience. By analyzing vast amounts of qualitative tenant...