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Tenant Experience

Improve tenant satisfaction and increase profitability.

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Tenant Satisfaction Surveys – Find out what your customers think

Get the most out of your customers' feedback. Industry-specific surveys for the entire customer journey.

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AktivBo Analytics – Make smarter decisions

All customer feedback in the same platform. Integrations with leading ERP and CRM systems.

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Benchmarking - Use best practice

Compare your results together with the industry. Our data helps you set goals and create momentum.

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Change Management – Engaged employees make a difference

We support in the improvement work and help you turn data into tangible actions.

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ESG & Sustainability – The tenant perspective

We support real estate companies with data and reporting for social sustainability.

Read more about our AI-based analysis

Blog

Learn more about customer surveys, customer experience, data-driven analytics, and much more. We regularly share new trends and tips from us and our customers.

Inspiration (3)

2 min read

Five tips for even more satisfied tenants

Team AktivBo: 7/5/22 2:39 PM

When it comes to Tenant Experience it is not enough to say that it is important to have satisfied customers - the customer must be put in the right...

Inspiration

1 min read

Heimstaden’s customer journey – ongoing surveys for all tenant touchpoints

Team AktivBo: 6/4/21 9:22 PM

The trend in the real estate industry is to follow up more rapidly and address tenants’ needs and wishes from a customer journey perspective....

Inspiration
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