Learn more about customer surveys, customer experience, data-driven analytics and much more. We regularly share new trends and tips, from us and our customers.


Tenant Experience: 4 Customer Best Practices

Here we present four real-life examples from private and municipal Housing companies. All the...

2023-08-15 4 min read

Implementing a customer-driven approach

If you were not already a believer, we hope that you are convinced that it pays off to improve the...

2023-08-15 2 min read

Tenant Experience matters!

There are many important aspects of why we should care about Tenant Experience and Tenant...

2023-08-15 2 min read

Tenant satisfaction goals for higher employee engagement

Most business leaders and managers would agree that there is a strong relationship between customer...

2023-08-15 2 min read

Tenant satisfaction - an important KPI

The cornerstone to many of the values achieved from tenant satisfaction is a successful,...

2023-08-15 less than 1 min read

The bottom line effects of Tenant Experience

There are many short-term concrete bottom-line effects when increasing the tenant satisfaction and...

2023-08-15 4 min read

Proactive communication and quick response time: Key factors for enhancing Tenant Experience

As the world continues to shift towards a more customer-centric approach in all industries, the...

2023-07-17 2 min read

The Social Side of ESG: Why Tenant Experience is important for sustainable Real Estate Investing

In recent years, the concept of Environmental, Social, and Governance (ESG) has become increasingly...

2023-07-17 2 min read

Measuring the customer journey – how K2A will optimize their customer satisfaction work

K2A is a real estate company that focuses on long-term ownership and management of self-produced...

2023-05-16 2 min read

Five tips for even more satisfied tenants

When it comes to Tenant Experience it is not enough to say that it is important to have satisfied...

2022-07-05 2 min read
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