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Designed with the industry in mind, AktivBo Analytics transforms data into action. By focusing exclusively on the real estate sector and working closely with clients, the platform offers tailored tools that help companies streamline operations, understand their customers, and make smarter decisions – faster.
Designed with the industry in mind, AktivBo Analytics transforms tenant feedback into measurable impact. With AI-driven insights tailored to the real estate sector, the platform helps companies streamline operations, understand their customers on a deeper level, and make smarter decisions – faster.
AktivBo Analytics is designed to create an optimized workflow tailored specifically for real estate companies. One of the platform’s key strengths lies in its vertical focus. By concentrating solely on the real estate sector, development can be fine-tuned to reflect the data, processes, and decision-making frameworks critical to both housing and commercial property managers.
From the start, AktivBo Analytics was developed in close collaboration with our clients. This partnership allowed us to capture the needs of both small and large organizations. To develop truly industry-specific services, it’s essential to understand how real estate companies operate across departments – from property management and customer service to communication – and how these processes vary depending on company size and structure.
With AI integrated throughout the platform, from the analysis of tenant feedback to the prioritization of improvement measures, teams are equipped to act more strategically and efficiently. The result? Better decisions, stronger customer experiences, and greater business value.
Key Features of AktivBo Analytics
Real-Time Customer Journey Tracking
With AktivBo Analytics, real estate companies can track customer journeys in real time. This feature enables users to analyze results from various surveys in one unified view and freely group topics across them. For example, a marketing team can isolate all feedback related to communication and branding, regardless of the department that collected the data or the year it was gathered.
Customizable Overview Dashboard
The platform's dashboard can be tailored to reflect a company’s unique organizational structure, user roles, geographic focus, or strategic priorities. Whether a property manager wants to view just their portfolio or a customer service team needs to track performance in their specific area, the dashboard adapts to each need.
Geographic Analysis with Interactive Maps
A key innovation in AktivBo Analytics is its use of interactive digital map views for geographic analysis. This feature is especially helpful for evaluating safety-related concerns and understanding the spatial distribution of feedback. Users can easily compare results across neighboring properties or city blocks, making it easier to identify patterns and prioritize actions.
Flexible Filters for Deeper Insights
One of the platform’s most popular features is its customizable filtering system. Users can drill down into results at every level – from the overall portfolio to individual addresses – and monitor progress against personalized goals. In fact, many clients use the platform to track performance targets, sometimes also tied to employee bonuses.
Smarter Customer Contact Points
Understanding the impact of customer touchpoints is essential for improving the overall tenant experience. AktivBo Analytics supports this by offering tools to manage and evaluate key interactions such as move-ins, move-outs, fault reporting, and customer service inquiries. For routine processes, standardized and automated customer surveys provide consistent feedback.
For more customized or spontaneous needs, AktivBo Create – a built-in survey tool – allows companies to develop and send out their own questions. With ready-made templates, modular question formats, and a growing question bank created collaboratively by users, the platform supports continual benchmarking and learning.
AktivBo Analytics helps real estate companies work more efficiently by connecting real-time data with everyday operations. With tailored insights and powerful tools built specifically for the industry, it enables companies to improve tenant satisfaction, optimize internal workflows, and make strategic decisions with confidence.
Discover how our approach sets us apart here.
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