Subscribe to Your Results in AktivBo Analytics

The real estate industry is evolving rapidly. Tenant expectations are rising, organizational pace is accelerating, and the need to make timely, informed decisions has never been greater. Our 2025 data highlights a clear trend: real estate companies that actively track tenant satisfaction continuously see stronger results.

The difference isn’t just measuring more often – it’s how those insights are used. When feedback becomes a natural part of day-to-day operations, a culture of continuous improvement emerges, rather than ad-hoc, one-off efforts.

To support this approach, we’re introducing new features in AktivBo Analytics: results subscriptions and real-time notifications. The goal is simple: make data-driven operations easier and help you take action at the right time.

Results Subscriptions – Full Visibility, No Manual Work

With results subscriptions, you can select exactly which questions, sub-indexes, or overall scores you want to track – and how often you want updates: daily, weekly, or monthly. Instead of logging in and manually generating reports, your results are delivered automatically. Benefits include:

• Continuous visibility into trends

• Reduced administrative workload

• Faster decision-making

• Easier follow-up across all organizational levels

This ensures that management, property teams, and local staff stay informed without spending time hunting for numbers.

Real-Time Notifications – Act Before Small Issues Become Big

Changes in tenant satisfaction rarely happen overnight. But small signals can quickly escalate into larger problems if they go unnoticed.

With real-time notifications, you get automatic alerts via email, the app, or directly within the platform whenever results change. This allows you to:

• Identify deviations early

• Prioritize actions effectively

• Move from reactive to proactive management

When feedback flows directly into daily operations, you can address issues before they negatively impact the tenant experience.

Customized Triggers – Focus on What Matters Most

Every organization has unique priorities. That’s why you can create custom thresholds to determine when notifications are triggered.

For example:

• A sub-index falls below a specific value

• A single question changes more than a set percentage

• A particular area shows an unusual trend

By defining what’s critical for your business, you ensure that attention is focused where it will have the greatest impact – at the right time.

From Insight to Action – Driving Real Business Value

This functionality is not about collecting more data, but about making existing data easier to act on. When insights are accessible and linked to clear next steps, they are more likely to create value in everyday work.

Integrating tenant feedback into daily operations connects tenant experience with operational and business priorities. It supports better-informed decisions, clearer focus, and more structured improvement efforts.

With real-time tracking, subscriptions, and notifications, teams can stay informed and address topics earlier. In a sector where tenant experiences shape long-term relationships, systematically working with feedback is an important foundation for continuous improvement.