Pricing - Commercial

	Professional	Enterprise
AktivBo Analytics
User licenses Unique user licenses for the research and analysis platform AktivBo Analytics. All surveys in the same platform where you can go from results and analysis to concrete measures.	5	Unlimited
Customizable dashboards Customize your own overview with the data, results and actions that matter to you. Adaptability for all different roles - for function, area of responsibility or geography.
Map functionality Visualize your tenants' results on digital map views and compare properties with each other. Analyze areas and lanes, or zoom in on "street view" for street-level photos.
Advanced analytics Explore AktivBo Analytics' in-depth analysis capabilities. Multiple visualization options and breakdown of responses at all levels. Fractions, curves, free text answers, benchmark and on digital map views.
Multi parameter filtering Infinite number of divisions and possibility of granular breakdown of results from all data sources. In Analytics, you can analyze on any number of levels.
Multi language In AktivBo Analytics, you choose which language you want the platform to be in.
Report export (PDF, CSV, Excel) Create and print custom charts and reports quickly and easily. You can download survey results in several different file formats, including pdf, csv or in excel.
Result-embedding Visualize and analyze results, favorites and charts on other platforms. With our embed function, you can easily copy and paste on external websites.
Result- och dashboardshareing Analyze the response rate for your surveys - with the possibility of breakdown at different levels, response channels and divisions.
Integration (AktivBo API) Share your favorites and dashboards with others in your organization. Ping about important information and interesting insights.
Tailord divisions Access to AktivBo API for automatic retrieval of respondent information, and enabling trigger-based and activity-controlled tenant surveys.	5	Unlimited
Tailored index Choose how you want your tenants' responses to be analyzed. We tailor to your organization and have unlimited division possibilities - for example by manager, property, address, customer, geography, year of construction, etc.
AktivBo Create In AktivBo Analytics, you can create an unlimited number of surveys yourself with the survey tool Create. Choose between ready-made templates tailored for the real estate industry, or create your own nice surveys from scratch. Send out via SMS or E-mail.
Dynamic action plans Go straight to action from your incoming quantitative and qualitative responses! Create different action plans for different areas - with automatic action suggestions. See how implemented improvements show through in the results.
Integration against any system Integrate with your favorite systems. We are integration experts and can automate data flows towards any system.
Raw-data Continuous raw data export for analyzes in optional systems. Gives you the opportunity to enrich your company's various data sets with customer satisfaction data.
Historical update of filtering data
Benchmarking
Extern Benchmark Industry-leading benchmark mto 450 real estate companies. Comparisons with the industry and other companies in the same (or different) size class and similar situation. How good is our treatment? How good are our external contractors and are they affordable? What is a good result for a company in our size class or region? Benchmarking creates driving force and helps you in the goal management work.	1	Unlimited
Intern Benchmark The results for your own areas and properties are compared with each other so that you can quickly see in which areas you have succeeded well and in which areas there is potential for improvement. Internal benchmarks create "best practice" for your organization.
Top lists Which company is the best in terms of information, handling of error reports or treatment? See continuously updated leaderboards and movements for various questions. How do you position yourself against the industry?
Surveys
Survey modules We do the work and handle your entire investigation. Tested standard questionnaires tailored for and together with the real estate industry that provide the opportunity for unique benchmarking.	1	Unlimited
NPS / NKI Standardized key figures that enable comparisons with other industries, and/or as assurance of historical survey data.
Unlimited number of sendings and replies For all our different surveys, we give you an unlimited number of mailings and answers. No restrictions, regardless of which plan you choose.
Email Possibility of secure sending on tested email templates.
SMS Reach your tenants via SMS and increase the response rate.
APP-integration Expand the response channels, increase the response rate and drive traffic to any app. With our standardized app API, we can create fast, secure and smooth integrations with housing apps and other real estate apps.
AI customized surveys Improve your surveys with advanced question branching, segment and ask relevant questions to the right target group.
Covering letter Standardized and industry-adapted cover letters that secure your customers and give a higher response rate.
WCAG 2.1 AA accessibility web surveys All our online surveys are secured according to the EU directive (2016/2102) on digital accessibility regarding websites and mobile applications.
Industry-specific reminder logic (maximize response rate) AktivBo are experts in efforts to increase the response rate in the real estate industry, and good reminder management is crucial. We know when and how to remind you to get the highest possible response rate.
Company-specific survey Customize your surveys according to your company's design. Logotype, cover and branding.
Language Choose the language or languages in which you want your surveys to be answered.	2	Unlimited
Clear text decoding With our plaintext reading, we remove all personal data from your tenants' text responses. A valuable privacy protection that ensures the anonymity of your customers and employees.
Customer-tailored cover letter Customize your cover letter according to your company's design. Logotype, cover and branding.
Survey redirect After completing the survey, your tenants are sent to any website for feedback and/or additional information.
Customer landing page Gives you the opportunity to customize landing pages for your SMS mailings. Be sure to provide additional information.
Printed survey Are you missing email addresses or mobile numbers for parts of your stock? Do you want to ensure that all tenants, regardless of computer or mobile use, get the opportunity to answer? With our printed surveys, we can guarantee an even higher response rate.
Postcard with QR code Cost-effective way to secure additional response rates. Gives the opportunity to reach even more tenants and draw them in to optional digital channels.
Quality-controlled respondent information (data washing) We ensure that your exported tenant lists are of high quality to get the most out of the survey and experience in AktivBo Analytics. We wash your lists and help - regardless of real estate system and export.
Customer teams, consulting & support
Personal setup & survey managment We handle everything related to your investigation. Our customer teams ensure that you get quality through the entire flow. From personal start-up meeting and questionnaire handling to receiving your answers.
Personal onboarding We make sure that you get started quickly in AktivBo Analytics and have a personal review with your organization. Our goal is always for you to get the most out of your tenants' feedback.
Personal analysis- and resultspresentation Personal results and analysis review from your Customer Development Manager – digitally or on site. Creates motivation and commitment in your organization. Focus on improvement areas, best practice and priorities.
AktivBo Insights – Webinars & Reports Free access to AktivBo insights containing articles, white papers, best practice. We invite you to webinars where AktivBo and our customers give examples of successful efforts and improvements.
Tenant Support phone + mail – SWE & GER Full personal support for your tenants with the option to answer surveys over the phone.
Customer team Our experts give you extended support and support in start-up and onboarding. Your dedicated customer team immerses itself in your data and ensures quality from setup to received responses.
GAP-analys Put on your customer glasses. How does the own organization think that customers perceive the services and products nii delivers. We investigate discrepancies and opportunities between your perception and your tenants'.	1	Unlimited
Ongoing support, analysis support and follow up* AktivBo are experts in customer satisfaction in the property industry and our customer teams are there for you at all times. In short, a partner from data collection to continuous improvement. With our Support and Analysis Agreement, you get quick and ongoing support with everything related to your investigations - from data collection to analysis.
Sentiment analysis What do you like the most? What improvement measures do your customers think you should do? With the help of sentiment analyses, you can quantify qualitative data and get the most out of your tenants' written responses. Tailor-made topic modeling for the real estate industry.
Key Driver Analysis Find out which questions drive the overall grade the most? What is most important to improve and which efforts are the lowest hanging fruit to get even more satisfied customers.
Best practice workshop Based on your results and challenges, we provide examples of Best Practice and concrete examples of successful efforts from our 450 customers.
Goal seting and actionplans To succeed, you need to have clear and concrete goals. Where do you want to be in one, two or five years? With workshops specifically adapted for the management or steering group, we help to develop goals and how to achieve them. Output is concrete goals and action plans for your various departments and areas. We then ensure that reporting structures are in place so that it is easy to follow the improvement work.
Change/improvement management We are a partner in customer satisfaction work and collaborate with over 450 real estate companies around Europe. In various ways, we support management groups and organizations in getting the most out of the tenants' views and wishes. Our tasks are often about identifying a current situation and helping with the movement towards the desired situation.
Inspirational lecture customer satisfaction incl. Workshop AktivBo creates drive and commitment in the improvement work. Why is it important to have satisfied tenants? What do we need to do to succeed, what are the success factors. Inspiration and interactivity where we also work together to develop prioritized areas based on your tenants' experiences.
Personal setup & survey managment We handle everything related to your investigation. Our customer teams ensure that you get quality through the entire flow. From personal start-up meeting and questionnaire handling to receiving your answers.
Personal onboarding We make sure that you get started quickly in AktivBo Analytics and have a personal review with your organization. Our goal is always for you to get the most out of your tenants' feedback.
Personal analysis- and resultspresentation Personal results and analysis review from your Customer Development Manager – digitally or on site. Creates motivation and commitment in your organization. Focus on improvement areas, best practice and priorities.
AktivBo Insights – Webinars & Reports Free access to AktivBo insights containing articles, white papers, best practice. We invite you to webinars where AktivBo and our customers give examples of successful efforts and improvements.
Tenant Support phone + mail – SWE & GER Full personal support for your tenants with the option to answer surveys over the phone.
Customer team Our experts give you extended support and support in start-up and onboarding. Your dedicated customer team immerses itself in your data and ensures quality from setup to received responses.
GAP-analys Put on your customer glasses. How does the own organization think that customers perceive the services and products nii delivers. We investigate discrepancies and opportunities between your perception and your tenants'.	1	Unlimited
Ongoing support, analysis support and follow up* AktivBo are experts in customer satisfaction in the property industry and our customer teams are there for you at all times. In short, a partner from data collection to continuous improvement. With our Support and Analysis Agreement, you get quick and ongoing support with everything related to your investigations - from data collection to analysis.
Sentiment analysis What do you like the most? What improvement measures do your customers think you should do? With the help of sentiment analyses, you can quantify qualitative data and get the most out of your tenants' written responses. Tailor-made topic modeling for the real estate industry.
Key Driver Analysis Find out which questions drive the overall grade the most? What is most important to improve and which efforts are the lowest hanging fruit to get even more satisfied customers.
Best practice workshop Based on your results and challenges, we provide examples of Best Practice and concrete examples of successful efforts from our 450 customers.
Goal seting and actionplans To succeed, you need to have clear and concrete goals. Where do you want to be in one, two or five years? With workshops specifically adapted for the management or steering group, we help to develop goals and how to achieve them. Output is concrete goals and action plans for your various departments and areas. We then ensure that reporting structures are in place so that it is easy to follow the improvement work.
Change/improvement management We are a partner in customer satisfaction work and collaborate with over 450 real estate companies around Europe. In various ways, we support management groups and organizations in getting the most out of the tenants' views and wishes. Our tasks are often about identifying a current situation and helping with the movement towards the desired situation.
Inspirational lecture customer satisfaction incl. Workshop AktivBo creates drive and commitment in the improvement work. Why is it important to have satisfied tenants? What do we need to do to succeed, what are the success factors. Inspiration and interactivity where we also work together to develop prioritized areas based on your tenants' experiences.

Tenant Experience

Tenant Satisfaction Surveys – Find out what your customers think

AktivBo Analytics – Make smarter decisions

Benchmarking - Use best practice

Change Management – Engaged employees make a difference

ESG & Sustainability – The tenant perspective

Read more about our AI-based analysis

Residential Housing

Property & Facility Management

Commercial Real Estate

Asset Management

Insights

Blog

Reports

Press

Webinars

Benchmark Event

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Frequently asked questions

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