AktivBo appoints Sara Nanda as Head of Customer Development DACH to support growing market demand

As AktivBo continues to grow in Germany, Sara Nanda joins as Head of Customer Development, DACH. Bringing more than 15 years of experience from Amazon and Tripadvisor, she will strengthen AktivBo’s offering to residential and commercial property companies seeking to improve tenant satisfaction and long-term performance.

Together with AktivBo's local team in Germany, Sara will work closely with residential and commercial property companies to turn tenant feedback into clear priorities for increased tenant satisfaction and bottom-line improvements. Her appointment reinforces AktivBo's commitment to the German market and to building lasting customer partnerships.

“It is a really exciting time to join AktivBo GmbH, as the focus on tenant satisfaction is increasing. This, in combination with AktivBo's tech profile and AI services, provides an opportunity to make a real impact on the industry. With upcoming platform features focusing on prioritization, goal-setting and measuring the impact of actions, our customers will be able to connect tenant satisfaction to direct NOI improvements more clearly. With my commercial background, I look forward to partnering with our customers to further develop these areas,” says Sara.

Experience that strengthens the customer offering

At Amazon Business, Sara led transformation programs for enterprise customers, translating data into recommendations and helping organizations implement change. Her roles at Amazon Prime and Tripadvisor built her expertise in using customer insight to shape services and improve quality.

“Through her roles at Amazon and Tripadvisor, Sara has firsthand experience of how customer insight can shape better services. We believe that combining her background with our German team's expertise in improving tenant satisfaction will accelerate our work with customers,” adds Jon Svensson, CEO of AktivBo GmbH.

AktivBo combines tenant surveys, industry benchmarking and change management to help residential and commercial property companies improve tenant satisfaction and profitability. The appointment strengthens AktivBo's capacity to support customers and bring this approach to more property companies across Germany.

“The places where we live and work shape our everyday lives. That is what makes AktivBo's mission so meaningful to me. Together with our customers, we can help create better tenant experiences while supporting stronger long-term property performance,” says Sara Nanda.

Media Contact:

Susanne Wahlström
Chief Marketing Officer
AktivBo Group
+46 70 14 044 76
press@aktivbo.se
 

About AktivBo

AktivBo is a knowledge and platform-based company that empowers real estate companies to improve customer satisfaction and profitability through data-driven insights. AktivBo’s customer surveys provide a solid foundation for analyzing and managing real estate operations. Today, more than 500 real estate companies across more than 20 countries use AktivBo’s solutions to continuously measure, benchmark, and enhance their performance. AktivBo serves clients in markets including the US, Canada, Germany, Sweden, the Netherlands, Denmark, and the UK.