Increased Demand for AktivBo’s Tenant Experience Platform from North American Property Owners

AktivBo, a leading provider of tenant satisfaction surveys and tenant experience solutions for the real estate industry, is experiencing growing demand from property owners and operators across North America. Interest is rising as real estate owners and operators sharpen their focus on retention, efficiency, and data-driven decision-making.

As the European market leader in tenant satisfaction analytics, AktivBo is drawing strong interest from multifamily, commercial, and mixed-use asset managers across the U.S. and Canada who seek actionable tenant insights and AI-powered platforms to drive measurable improvements. Operating in 20 markets, AktivBo supports more than 500 property owners and facility managers with tenant surveys, benchmarking, analytics, and action planning. To meet growing demand, the company has established AktivBo Inc., a U.S.-based subsidiary that will support the North American property owners.

Florida-based CP Group—a vertically integrated commercial real estate firm and value-add investor with a portfolio of more than 19 million square feet of assets under management across Atlanta, Dallas, Denver, Miami, Washington, D.C., and other key markets across the Southeast and Southwest United States—has adopted AktivBo’s tenant satisfaction surveys and analytics to deepen and operationalize tenant insights.

”In AktivBo, we found a true partner that is dedicated, adaptable, and deeply experienced in data and tenant engagement,” said Giana Pacinelli, Director of Communications for CP Group.  ”Their insights and support enabled us to deliver a seamless survey that captured valuable customer feedback and strengthened our ability to continually enhance the tenant experience across our portfolio. Their commitment was evident at every step, and their broad range of survey tools throughout the customer journey was an added bonus in selecting AktivBo as our survey partner as we continue to grow and elevate our tenant relationships.”

Northwest Healthcare Properties REIT, a leading owner and operator of healthcare real estate infrastructure, has partnered with AktivBo to enhance tenant satisfaction. AktivBo provides tenant insights and supports measurable improvements across Northwest’s global portfolio in Canada, the United States, Brazil, Germany, the Netherlands, Australia, and New Zealand.

“The tenant engagement surveys and the AktivBo Analytics platform are a strong fit for how we operate globally,” said Abbey Pickering, Senior Manager Sustainability, Northwest Healthcare Properties REIT. “Based on our annual results and tenant commentary, we develop property-specific action plans to enable targeted activities. The platform’s action-planning, analysis, and drill-down capabilities help us be precise and efficient with meeting our tenant needs throughout different regions. Tenant surveys are a key element of our sustainability program and are crucial for ongoing tenant engagement.”

“We’re energized by the opportunities we see in North America, and our successful collaborations show a strong product–market fit for AktivBo Analytics,” said Jon Svensson, CEO of AktivBo Group and AktivBo Inc. “With our AI-based platform, property owners can quantify the cost–benefit of their initiatives, drive efficiency, and raise tenant satisfaction.”

Media Contact

Martin Talme
Chief Business Officer
AktivBo Group
+46 708 23 36 65
press@aktivbo.se
 

About AktivBo

AktivBo is a knowledge and platform-based company that empowers real estate companies to improve customer satisfaction and profitability through data-driven insights. AktivBo’s customer surveys provide a solid foundation for analyzing and managing real estate operations. Today, nearly 500 real estate companies across more than 20 countries use AktivBo’s solutions to continuously measure, benchmark, and enhance their performance. AktivBo serves clients in markets including the US, Canada, Germany, Sweden, the Netherlands, Denmark, and the UK.