Webinar: Move from analysis to action with AktivBo Priority
▎Thursday 12 November | 11:30–12:15 CET
Tenant surveys and analysis have long given property companies a solid foundation for their improvement work. Now, new technology and AI make it possible to take the next step. Your results show you directly what to do, and where. For everyone in the organization.
AktivBo Priority is a new platform service for property companies. It answers the question: “What do I need to do, and where, to improve customer satisfaction?” The focus moves from analyzing data to knowing your next step. It’s a shift from analysis to action.
Priority combines every data point from your surveys, both CustomerScoreCard™ and customer journey surveys, with AktivBo’s model. The model takes internal and external benchmarks into account, along with historical results, multiple-choice answers and AI-driven sentiment analysis of written comments. Numbers and comments are weighed together in one prioritization model. You get the full picture, ready to act on right away.
This makes the platform easy to use for more people, even those who use it less often or don’t have time for in-depth analysis. The people closest to tenants quickly see what needs to be done. Leadership gets support to anchor results and priorities across the organization. The result is real time savings, better use of resources and more effective improvement work, with a direct impact on the bottom line.
What you get with Priority
- Clear recommendations by property and area: See the specific challenges of each property, area or custom grouping, and what should be done.
- A complete picture for prioritization: Current results, benchmarks, historical results and sentiment analysis are combined and weighted by number of responses.
- Built for the whole organization: Priority is designed for frontline staff as well as for analysts and leadership.
- A foundation for action plans and follow-up: Insights turn into concrete improvement work, with a clear impact shown for each action.
Agenda
Why AktivBo Priority – and why now
Frida Kullh, COO, AktivBo Group
A look at the needs we see among our customers, and why we’re launching AktivBo Priority now.
How AktivBo Priority was developed – and what makes the model unique
Anton Persson, CTO, AktivBo
How we built the product, and how the model, together with AI and benchmark data, gives recommendations that are accurate, explainable and traceable.
Who is it for?
Anyone working with residential or commercial properties who wants to make data-driven decisions in action planning, with both customer satisfaction and net operating income (NOI) in focus.
Date: Thursday, November 12
Time: 11:30–12:15 CET
Location: Online via Zoom
We look forward to seeing you!
 Frida KullhCOO, AktivBo Group |
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